• Lighthouse Impact Consulting

    Location:

    Hubley, Nova Scotia

    Michelle Benson, Founder and Principal Consultant

    Pronouns:

    She/Her

    Identity:

    Services Offered:

    Work Description:

    Strategic Operations Consultant | Fractional COO | Project & Change Management Expert

    Overview:

    I help small to medium-sized businesses execute their strategy, streamline operations, and drive measurable results. With 20+ years of experience in financial & professional services, healthcare governance, and program leadership, I specialize in operational efficiency, project delivery, and fractional leadership roles like COO, Chief of Staff, and PMO Head.

    I am here to simplify complex challenges, align teams with business goals, and guide you through strategic change. My expertise combines agile methodologies, governance frameworks, and people-centered leadership to ensure your business not only thrives but grows sustainably.

    Services I Offer:
    ✔ Fractional COO Services: Aligning operations with strategy to improve workflows, resource allocation, and scalability.
    ✔ Chief of Staff Solutions: Providing structure, focus, and execution support to leadership teams navigating growth and transformation.
    ✔ Project & Change Management: PMO setup, program leadership, and delivery of complex projects to achieve your business goals.
    ✔ Operational Efficiency Consulting: Streamlining processes, optimizing team performance, and ensuring measurable improvements.

    What Makes Me Unique:

    * Successfully led multi-million-dollar portfolios delivering transformational results across global teams.
    * Improved project delivery by 2x annually through agile adoption and roadmap development.
    * Known for achieving 80%+ employee engagement and reversing team attrition during organizational transitions.
    * Board leadership experience, helping organizations scale services, improve governance, and create lasting community impact.

    How I Work:

    I partner with you to understand your unique business needs.
    I provide actionable strategies and hands-on execution to deliver immediate results.
    I ensure communication, collaboration, and alignment at every stage.

    Rates:

    Non Profit Experience:

    Non Profit Rate:

    Phone:

    6476246424