Metro Community Housing Association

Benefits Coordinator

Who is MCHA?  Metro Community Housing Association (MCHA) is a non-profit, community-based agency that provides support to persons living with mental illness. MCHA is a service provider of the Nova Scotia Department of Community Services.  We’re proud to say we’ve been in operation since 1974 and have grown to now operate 15 Residential locations and provide Independent Living Supports.

MCHA is looking for a Part Time Temporary Benefits Coordinator to join our Accounting department.  The position is for a one-year period and with the possibility of extension.  The Benefits Coordinator will work 3 8-hour days per week.  The scheduled workdays will vary within a Monday to Friday work week.  This position is based at our Central Office, at the Bayers Road Centre in Halifax. (This is not a remote position.)

What does the role entail?  You will administer all extended health, GRSP/GRPP programs.  Reporting to the Payroll Manager, this role requires a high degree of collaboration with Payroll, the Human Resources department, and our benefits providers.  The Benefits Coordinator is the main point of contact for Employees on benefits matters and has full administrative responsibility for the extended health benefits and GRSP/GRPP enrolments, changes, terminations, and inquiries.

What benefits are offered to Employees?  We love to talk about the benefits we provide!  They include cost shared health and dental coverage, basic life insurance, Long Term Disability, optional life and critical illness coverage, a Group Pension Plan with 5% Employer matching, an Employee and Family Assistance Program and corporate GoodLife membership option. We also offer all 13 current statutory holidays as paid days off, and 3 weeks vacation (pro-rated), free parking, not to mention that we are a pretty good crew to work with and we enjoy the reward in knowing we contribute to the care of those who live with some real difficulties in their lives.

This is what will keep you busy:

Processing all extended health benefits and GRSP/GRPP changes with the external benefits providers
Improving and streamlining all internal processes in collaboration with the Payroll Manager and HR Department
Creating a detailed administrative guide on the various processes and training Payroll in those processes
Providing support to employees regarding related forms, responding to inquiries, and addressing any issues
Managing benefit premiums during Employee leaves of absences
Reviewing monthly benefit invoices and GRSP/GRPP reports to identify and address discrepancies, and to identify and action process improvements in collaboration with Payroll and HR
Liaising with Accounting to enter employee benefit/pension cheques in SAGE for payment of premiums
Skills and Qualifications

Technical Skills:

·        2 years experience administering Group Benefits plans (health, dental, life insurance, LTD, AD&D, optional insurance, GRSP/GRPP)

·        Post-secondary education or courses in Pension and Benefits Administration is an asset

·        Experience administering benefits in a unionized and/or healthcare environment is an asset

·        Experience using Payworks is an asset

·        Strong technology background in data management (Word, Excel, and Outlook) is required

·        Detail-oriented leading to consistently high quality and accurate work (numeric and alpha-numeric) is required

Soft Skills:


You will succeed if you have well developed organizational skills and processes to manage workload and priorities appropriately
While we can be a laid-back group, we also have expectations for professionalism, i.e. your verbal and written communication as well as professional attire
You communicate with your supervisor on challenges with a solution focused approach
You have an innate ability to build trust.  You also prove that you are accountable and reliable
·       You have equally strong interpersonal communication and analytical skills

·       You are a collaborative team member with strong relationship-building skills


Rate of Pay: $20.67 per hour

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