Job Description: Administrative Assistant
To learn more, or to submit you application (resume and cover letter) please contact Roger at [email protected]
Reports to: Executive Director
Location: Onsite
Term: 1 year, with the possibility of renewal dependent on funding
Regular Hours: Regularly Tuesday- Saturday, 8-1. Additional shifts to cover vacation and illness. Note: Saturday shifts to start after completion of the training period.
Compensation: $19/h. Benefits package to commence after successful completion of a 3 month probationary period. Benefits include health, dental (70% employer paid), and RRSP contributions.
Position Summary______________________________________________________________
Reporting to the Executive Director, the Administrative Assistant provides clerical support, handles reception duties for the Same Day Clinic and other OHC services, assists with greeting community members, assists with program setup, and performs other administrative duties as required.
This position will work closely with the Lead Clinic Administrator to ensure efficient operations across all clinical services provided by OHC. Given the sensitive nature of this work, maintaining the highest level of confidentiality and professionalism is essential.
The ideal candidate will bring:
- Experience in administration, specifically as a medical office assistant.
- Excellent interpersonal and communication skills.
- Proficient in various computer programs, including Microsoft Office (Outlook, Excel, Word), patient records/data entry.
- Comfort working with technology, including computers, e-fax, and phone systems.
- Ability to work in a fast-paced environment with multiple demands.
Qualifications Required_________________________________________________________
Education and Experience
- Experience working in administrative positions.
- Experience working in customer service.
- Experience working in a medical office assistant position is an asset.
- A graduate of a recognized Medical Office Assistant program or business administration course is an asset.
If you have relevant experience or qualifications not listed above but believe you would be a strong fit for this role, we encourage you to apply.
Skills and Competencies
- Proficient in Microsoft Office Suite with accurate data entry skills.
- Knowledge and experience with electronic booking systems and billing records.
- Demonstrated excellent oral and written communication skills.
- Demonstrated excellent interpersonal skills with the ability to take direction.
- Demonstrated ability to work effectively and independently with minimal supervision.
- Physical capabilities to perform the duties of the position, such as standing, sitting, keyboarding and telephone duties.
- Demonstrated regular attendance in current and previous employment.
- Comfort working with individuals from diverse backgrounds, including newcomers, Indigenous peoples, 2SLGBTQIA+ communities, and those experiencing systemic barriers.
Other Requirements
- Satisfactory Criminal Record Check, recent within 1 year, or ability to obtain within 3 months.
- Standard First Aid is considered an asset.
Duties and Responsibilities______________________________________________________
- Performs clerical functions, including but not limited to:
- Provide intake for patients by phone.
-
- Maintaining patient registry and bookings.
- Preparing charts for visits, creating charts for new patients.
- Assist Lead Clinic Administrator in updating and creating reports.
- Assists Executive Director with administrative reports
- Performs reception duties including:
- Directing clients/patients as needed.
- Assisting patients with forms and healthcare renewals as deemed appropriate.
- Assists with greeting community members, program setup, and other duties as assigned.
This job description is subject to update based on operational requirements.