Career Opportunity – Program and Operations Lead
Do you want a career that makes a difference in supporting families?
Are you a compassionate person with a passion for community work and equity?
Nova Village NS is an impact organization and family hub that started in 1986.
Our mission is to provide programs and support that enrich lives and foster well-being. Our vision is to create a thriving community of belonging and opportunity.
Our employees are a dedicated team, passionate about making our communities stronger and ensuring everyone has a place to turn to when they need support. The team is guided by shared values of equity, compassion, adaptability, and collaboration.
Position Overview: The NVNS Program and Operations Lead is responsible forsupervising and supporting staff, managing programs, ensuring compliance with relevant regulations, and contributing to the overall strategic direction of the organization. This role involves a combination of human resources management, program coordination, financial administration, and management tasks to ensure the efficient and effective operation of the hub.
Responsibilities:
Human Resources:
- Supervise a staff team including coaching and professional development
- Supervise staff in the absence of the Executive Director (ED)
- Facilitate staff meetings and training sessions
- Manage staff scheduling/coverage for absences, vacations, and time-off requests
- Oversee staff timesheets and attendance monitoring
- Recruit, orient, train and onboarding and offboarding for staff, facilitators, and practicum students
- Ensure compliance with applicable legislation, regulations, and policies for staff and program facilitators
- Maintain employee files and records for contracted program facilitators
- Manage employee benefits, conduct staff evaluations, and provide coaching
- Maintain policy and procedures updates
Programming:
- Oversee day-to-day operations to coordinate various programs and services that fall under the Program and Operations Lead in the organizational structure
- Liaise with stakeholders and community partners
- Assist ED with annual program and service goals
- Maintain and manage the annual program calendar
- Coordinate with the ED program evaluations and assist with funder reports as needed
- Assist in the planning and implementation of NVNS’s long-term and annual plans and strategies
- Contribute to communications, marketing, and recruitment strategies
- Assist with event planning and fundraising endeavors
- Participate in team meetings to coordinate work, resolve operational issues, and ensure harmonious team relations
- Provide information, reports, updates, and recommendations on programs and activities
Financial Administration:
- Complete general bookkeeping tasks
- Assist with program budget tracking
- Manage and track organizational assets
- Assist with donation management
Other Responsibilities:
- Manage staff and program technology needs in collaboration with contracted IT support
- Ensure the Executive Director is informed of issues and assist with their resolution in the ED’s absence
- Develop and execute a project management strategy to meet organizational objectives
- Create efficiencies in marketing, programming, partnerships, recruiting, and other areas
- Support the team as needed to achieve project goals
- Review and polish communication materials and proposals for messaging, consistency, appropriateness, and quality
- Participate in relevant committees both internally and within the community
- Community outreach/presentations to stakeholders
Qualifications:
- A diploma/certificate in business administration, program management or human resources or undergraduate degree plus relevant experience
- 2 years plus in staff supervision, human resources, administration, program coordination
- Strong leadership and supervisory skills
- Excellent communication, organizational, and project management abilities
- Ability to work collaboratively with team members and external partners
- Knowledge of applicable legislation, regulations, and best practices in human resources and program management
- Previous non-profit experience an asset
- Experience in Quickbooks, Excel, Google Suite, Mailchimp, Canva, Canada Helps
- Excellent communication skills, interpersonal and problem-solving skills
- Strong flexibility and adaptability
Other Requirements:
- Valid driver’s license and use of a reliable insured vehicle (local travel is required)
- Complete criminal records, child abuse registry check and vulnerable sector check
- Current CPR /First Aid Certification or willingness to obtain
What we offer: Work from home days when HRCE schools are closed due to weather, paid time-off, matching RRSP, health & dental benefits, professional development budget, on-site staff parking, 5 flexible vacation days, 2-weeks paid vacation during HRCE winter closure.
Hours: Monday to Friday, 9am to 4:00pm; 30 min unpaid break
32.5 paid hours a week, option to work remotely Wednesdays, occasional evening or weekend may be required
Wages: $36.44/hour; 32.5 paid hours/week
Term: 15 month term; Parental leave coverage from May 2026 to August 2027
To Apply:
Email cover letter and CV to [email protected]
Start Date: May 11, 2026
Submission deadline: 9am April 23, 2026
Nova Village NS is committed to being a workforce that is free of discrimination and values diversity.
Our priority groups are Indigenous Peoples, African Nova Scotians, persons with disabilities,
recent Immigrants, and persons of varied sexual and gender identities. Members of these groups are encouraged to apply and self-identify in their cover letter.
Only those selected for an interview will be contacted.
Thank you for your interest in seeking employment with NVNS.