Website Laing House
Laing House Program Team Manager
About Laing House
Laing House is a nonprofit organization with a focus on empowering young people aged 16-29 who have lived mental health experience.
For over twenty years, Laing House has been proudly creating communities centering on peer support, mutual encouragement, hope and recovery guidance.
Our Model: Come as You Are
We create inclusive social hubs where our members can access the resources they need for their mental health recovery and enjoy the benefits of participating in our powerful peer support network.
Our Laing House teams work with our youth members to design holistic plans for goal setting, and building resilience. We also strive to create environments that foster curiosity, confidence and a sense of community.
Program Team Manager Responsibilities:
Disclaimer: This job posting is intended to offer a general overview of the duties assigned and should not be considered as a comprehensive list of all of the responsibilities and qualifications required.
Operations & Program Development
- Contributes to the ongoing development of our Laing House Practice Framework, Privacy Policies and accessibility goals
- Works with the Executive Director to manage operational and budgetary responsibilities
- Plans, evaluates and improves the efficiency of business processes and procedures
- Actively engages in the ongoing planning, implementation, and analysis of existing programs and the development of new programming based on member needs and input (including online programming)
- Maintains current knowledge of best practices and approaches related to mental health promotion, resiliency and recovery
People Management
- As our Program Team Manager, you will support up to 12 staff, students, and volunteers. You will be responsible for:
- Planning staffing levels (including overseeing the recruitment and selection of new team members, volunteers and student placements)
- Providing oversight and direction to employees in accordance with Laing House policies and procedures and our NSGEU Collective Bargaining Agreement
- Coaching, mentoring, and developing staff
Outreach & Partnership Development
- Oversee processes to support the recruitment and welcoming of new Laing House members
- Actively build relationships with key stakeholder groups (members, community partners, health care professionals, volunteers, academia, etc.)
- Develop and maintain Laing House clinician engagement activities
To be successful in this role, we think it will be necessary for candidates to have:
- A degree in Social Work (BSW, MSW), Occupational Therapy, or a related field, or equivalent education and experience
- A minimum of two years of people management experience (as a supervisor or manager)
- Three to five years direct program delivery experience in the community social services sector
- Formal training and experience related to crisis intervention and approaches to trauma- informed care
- Understanding of youth mental health and knowledge of available resources and supports in Nova Scotia
- Experience in program design, implementation and evaluation (including online programming)
- Experience designing effective partnership and outreach strategies with diverse stakeholders
- Familiarity with budget design and budget management
- An understanding of peer support models
- An enthusiastic interest in food-based programming and activities
- An awareness of barriers to food security in Nova Scotia
- Familiarity with Nova Scotia’s Accessibility Framework
Things to know before applying:
Hours and Scheduling: Typical hours for the Program Team Manager will be scheduled Monday to Friday between 12pm and 8pm plus occasional Saturday responsibilities to support our popular weekend programming. All Laing Managers are also expected to adopt a flexible schedule when needed to support special events, partner engagements, or situations that require urgent focus/attention.
Remote Work Requests: We support occasional remote work requests for Laing Managers but the nature of this position is people-facing and there will be a requirement to be onsite on a regular basis.
Food Programming: Food is an important part of our service model. We offer food-based programming, design food-skills workshops and are committed to ensuring our Laing members, staff, students and volunteers have reliable access to food when visiting our space. The Program Team Manager will be expected to develop, support and promote our food programs as part of their role (this includes taking part in grocery trips, food preparation, and kitchen clean-up with members and other staff).
Formal food training is not required but maintaining an enthusiastic and creative approach to normalizing access to food will be expected.
Application Tips and Instructions:
- Applications are accepted via Indeed.ca: https://ca.indeed.com/job/program-team-manager-youth-mental-health-37ed9072cf0083f1
- Please PDF your application (brief cover letter with your resume): We ask that you include a brief cover letter with your application that describes your interest in becoming part of our leadership team at Laing House. Please submit your cover letter and resume in PDF format via the Indeed application portal. Incomplete applications or applications in alternative formats will be excluded from review.
- Come as You Are: We encourage all qualified candidates to apply including Indigenous peoples, racialized people, persons with disabilities, people with diverse gender identities and expressions, people with diverse sexual orientations, and others who share our goals and values regarding the creation of safe, inclusive spaces. Please be yourself in your cover letter. We are an informal, people-centered work environment and we encourage you to prepare a personalized introduction that comfortably describes you and your experiences that may be relevant to working at Laing House.
Application Deadline: Friday, March 16th at 11:59pm Atlantic Standard Time
We are looking forward to meeting you!