Employee & Family Assistance Program (EFAP)

On February 1st, 2021, IONS formally launched our Sector-wide Employee & Family Assistant Program (EFAP) in partnership with HumanaCare and New Ground Financial Inc. Since it’s launch, this program has supported approximately 25 organizations with over 550 staff and volunteers by offering them access to a comprehensive EFAP plan at an affordable cost for their organizations.  

Two years later, we’re excited to announce that we are changing providers in order to offer the same coverage at a more affordable price! Partnering with New Ground Financial Ltd and Community Services Benefits Trust (CSBT), IONS is excited to offer the EFAP to organizations in the Nova Scotia Community Impact Sector hosted by CSBT effective February 1st, 2024. 

This new plan will have the same benefits as the previous one with the major difference being the cost per subscriber. Organizations can access this coverage for their employees (full-time, part-time, or contract) as well as their volunteers at a rate of $3.00* per person, per month! 

If you are interested in joining the program, please complete this form and submit it to the team at New Ground Financial via email – info@newgroundfinancial.com  

In the meantime, please note the resources below for more detailed information on how the program works and what is included. You’ll also note below the most commonly asked questions we received about the administration of the program.  

We recognize and celebrate the resilience of the sector and at the same time acknowledge that these are difficult times. We look forward to working together with you so you can continue to serve your clients and fulfill your missions while at the same time, ensure your staff and volunteers are supported. Everyone wins. 

* Please note: This price is not inclusive of HST. 

For full benefits coverage options, check out our Pension & Benefits plan! 

Want to know when a new sector service is available?