Case Manager

Statement of Intention
TEAM Work Cooperative (TEAM Work) is an innovative and dynamic organization with 26 years of experience in providing employment programs and services to residents of the Halifax Regional Municipality. TEAM Work values the diversity of everyone it hires and serves. Diversity for us means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

Our Mission is to “facilitate inclusive employment and workplace opportunities for people in Nova Scotia”. As such, we believe our workforce should reflect the population we serve. We welcome and encourage applications from African Nova Scotians, Indigenous People, racialized individuals, Members of the 2SLGBTQIA+ Community, and Persons with Disabilities. If you are a member of one of these equity groups, you are encouraged to self-identify in your cover letter or your resume and share your pronouns. We are committed to accommodating applicants experiencing disability at any stage of the hiring process.

 

About TEAM Work Cooperative
Invested in inclusive employment.

A trusted Nova Scotia Works Employment Services Centre, TEAM Work has been unwavering in its commitment to providing employment programs and services to residents of the Halifax Regional Municipality for more than 26 years.

In addition to case management, career counselling and employment maintenance, they specialize in job development, mentoring, creative job carving and career exploration. TEAM Work is client-centred. This means all work emerges from a place of passion, commitment and care that keeps clients’ best interests at the forefront. In the past year, TEAM Work helped 350 Nova Scotians in need of finding employment.

TEAM Work facilitates numerous programs supporting both job seekers and employers. These include MentorAbility, the GO3D Self-Employment Program, Career Link, the Workplace Support Program, the Opportunities Fund and more.

 

This Moment, This Position
This is a meaningful moment to join TEAM Work Cooperative, a time when inclusive employment support is more needed than ever. As a Case Manager, you’ll be a trusted guide for clients navigating barriers to work, supporting them in building confidence, identifying strengths, and moving toward their employment and life goals.

This is a role grounded in people. Every day, you’ll meet individuals where they are, whether they’re exploring new careers, re-entering the workforce, or trying to stay connected to opportunity. Through one-on-one sessions, assessments, and practical supports, you’ll help clients map out their journey and take real steps forward.
Working as part of a collaborative team and reporting to the Case Management Team Lead, you’ll contribute to a workplace culture that values inclusion, dignity, and possibility. If you believe that employment services should center on care and empowerment, and you’re energized by helping people thrive, this is a powerful place to do that work.

How You’ll Contribute
Conduct initial intake duties, including gathering and documenting relevant client information (i.e. employment history, educational background and career goals) in LaMPSS (Labour Market Program Support System) and providing information on services.

• Perform Needs Assessment to identify/ address barriers to employment, develop Return-to-Work-Action Plan (RTWAP) and RTWAP Management.
• Counsel clients through various employability dimensions, including career decision making, job search, job maintenance, skills enhancement and being able to identify and access resources, planning and management of their career-life development.
• Administer and interpret tests designed to determine the interests, aptitudes and abilities of clients.
• Submit funding applications to Employment Nova Scotia on behalf of clients.
• Collect labour market information for clients regarding job description, entry and skill requirements, employment outlook and other occupational information.
• Assess need for assistance such as diagnostic referrals (i.e. career counselling, accommodation assessment, psycho-educational assessments, etc.).
• Support the client in creating and submitting funding applications – monitor client progress, address any issues that may arise, etc.
• Monitor and evaluate Return to Work Action Plan’s and adjust as needed.
• Provide follow-up services and support to clients to complete the case life cycle.
• Provide individual job search sessions to help clients develop job readiness skills, job search strategies, and resume, cover letter and interview skills.
• Provide established workers with information on maintaining a job or moving within an organization, dealing with job dissatisfaction or making a mid-career change.

TEAM Work Cooperative was proudly celebrated as a finalist for Not-for-Profit Of The Year in the 2026 Halifax Chamber of Commerce Business Awards

What You’ll Bring
You’re a caring, organized, and values-driven person who’s passionate about helping others take meaningful steps toward a better future. Whether it’s supporting someone through a tough transition, helping them reimagine what’s possible, or connecting them to services and resources, they know they can count on you.

You’re a great listener and a thoughtful, empathetic communicator. You bring energy to your work and compassion to your interactions. You see each person as more than their barriers. Your ability to motivate, guide, and advocate helps others move forward with confidence.

You may come from employment services, coaching, social work, or a related field, but what matters most is your commitment to equity, inclusion, and people-centred support.

You bring many of the following:

• Experience working with people from diverse communities, including those facing systemic barriers.
• Knowledge of employment services, labour market trends, and a willingness to learn more.
• A trauma-informed approach and an understanding of mental health support—both for clients and yourself.
• Strong communication skills and confidence in delivering one-on-one coaching or job readiness supports.
• Experience supporting resume development, job search planning, and providing thoughtful advisory support.
• Excellent time management and organizational skills, you know how to balance priorities and keep things on track.
• Empathy and a people-first mindset that helps others feel seen, heard, and supported.
• Comfort with tools like Microsoft Office (Word, Excel, Outlook) and an openness to learning new systems like LaMPSS.
• A clear Vulnerable Sector and Criminal Record Check, and access to reliable transportation.
• A collaborative spirit: you work well in teams but also take initiative independently.
• A deep sense of purpose and a belief in the power of inclusive employment.
  Career Development Practitioner certification is considered a strong asset.

 

The Package
Salary: $48,000 – 53,000 annually
Duration: 5-Month Contract: March – July 2026
Location: 7051 Bayers Rd, Suite 501, Halifax NS B3L 2C1
Travel: Within HRM for periodic events.

As a contract team member, you’ll have access to many of the same supports and perks as permanent staff—prorated based on the length of your contract. These include:

• Health and dental benefits
• RRSP contributions matched by the employer (5% to start; increases at 5 and 10 years if applicable)
• Paid leave: 18 vacation days annually (increases with service), plus 15 Care Days, Paid holidays
• Mental Health Champions on staff
• Professional development opportunities and team-building events
• Participation in the Modern Work Week program
• Access to an exercise, health, and wellness room
• A flexible, fun, kind, and energetic workplace environment

PROUD Dalhousie 2023 Employer of the Year Legacy Award Winner

 

What to Expect
Hiring processes often reflect systems that don’t work for everyone. At Placemaking 4G, we believe recruitment should be relational and affirming. We’re working with TEAM Work Cooperative to ensure candidates are respected, informed, and supported throughout.

• We closely review all applications and read each cover letter (we promise).
• If you are selected as a top candidate, expect an invitation to chat with a Lead Placemaker from P4G. This is someone who treats the recruitment process non-traditionally. We want to get to know what inspires you.
• Selected candidates will proceed to a virtual interview with the Lead P4G Placemaker and 2-3 organization representatives.
• Finalists may participate in a second-round interview or skills activity (virtual or in-person).
• P4G will check employment references and assist in presenting an offer to the successful candidate.

 

Application Details
Ready to take the next step? Click “Apply” to be redirected to our website, where you’ll find the opportunity brief and application link.

Applications will be accepted February 9, 2026 at 12:00 pm (noon) AST.

Please be sure to include a cover letter that speaks to your experience, but we also want to get a glimpse of your personality.

Don’t be generic. Be yourself.